![]() ![]() Select the key, then go to the top menu, File -> export.In Registry Editor, go to HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\ProfileList.Click start, type “regedit” in the search box, you should see “regedit.exe”, click it to run.Step 2: fix the problem (you have a few options) Option 1: Registry setting restore Don’t forget to remove this account after you finish. ![]() If you can login as bob, this guide should help you to fix the problem. Restart the computer and see whether you can login as bob.Create a new user (bob) by typing in: net user /add bob coffee.Start windows in “safe mode with command prompt” (if you don’t know how to do it, see the instructions above). ![]() If you have other user profiles on Windows, then try to login with those. The fix Step 1: check if the profile service is working ok
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